Refund policy

Customer service is a top priority for us! Please don’t hesitate to reach out to info@themakeupcorner.com if you are dissatisfied with your purchase. We will do our best to make things right for you regardless of the issue ☺️ 

RETURN POLICY: 

ATTN refund policy changing from 30 to 20 days due to warehouse return policy changes. 
All orders placed prior to 3/5/2026 the 30 day window still applies! Thank you! 😊 

If you are not satisfied with your purchase due to a defect or damage, we offer a 20- day return policy from the date of delivery.

Please note that we do not take returns on beauty products such as make-up or skincare. We will only take returns for things damaged upon arrival or non skin related items such as mirrors, make up bags, etc. 

1. Return Policy

1.1. Return Eligibility 

To be eligible for a return, the item must meet the following conditions:

  • The item must be damaged or defective upon arrival.
  • It must be unworn, unused, and in its original condition.
  • All original tags must be attached.
  • The item must be returned in its original packaging.
  • A receipt or proof of purchase is required.

1.2. How to Request a Return

To initiate a return, please contact us at info@themakeupcorner.com with the following details:

  • Order number
  • Clear photos of the damaged or defective item
  • Brief description of the issue

If your return request is approved, you will receive:

✔ A return shipping label (for eligible returns)
✔ Instructions on how and where to send the item

Items returned without prior approvalwill not be accepted.


2. Damages and Order Issues

Customers are advised to inspect their order immediately upon delivery. If you receive a product that is:

  • Defective
  • Damaged
  • Incorrect (wrong item received)

Please contact info@themakeupcorner.com as soon as possible. We will assess the issue and arrange for a replacement or refund as necessary.


3. Non-Returnable Items

For hygiene and policy reasons, certain items cannot be returned, including:

  • Bodysuits & swimwear
  • Lingerie & undergarments
  • Tools, Accessories & jewelry
  •  sale items & gift cards
  • makeup in any form powder or liquid or hair care liquids

If an item is marked Sale, it is not eligible for return or exchange.


4. Exchange Policy

If you require a different size, color, or style, we recommend:

  1. Requesting a return for the original item.
  2. Once the return is approved, placing a new order for the desired item.

This ensures that the new item is shipped promptly.


5. Refund Policy

5.1. Refund Processing

Once the returned item has been received and inspected, we will notify you regarding the approval or rejection of your refund.

  • If approved, the refund will be processed and credited to your original payment method within 7–10 business days.
  • If denied, a detailed explanation will be provided.

5.2. Processing Times

Refund times may vary depending on your bank or payment provider. If your refund does not appear after 10 business days, please:

  • Check your bank account or credit card statement.
  • Contact your bank or payment provider for processing details.
  • If further assistance is needed, contact info@themakeupcorner.com


6. Return Shipping

  • If the return is approved due to a damaged or defective item, The Fashion Celestial will cover the return shipping costs and provide a prepaid shipping label.
  • If the return is for any other reason, the customer is responsible for the return shipping costs.

We recommend using a trackable shipping service to ensure safe delivery of your return.


7. Order Cancellations & Modifications

  • Cancellations: Orders are processed  immediately upon placement. If you need to cancel, please contact info@themakeupcorner.com within 12 hours of  purchase. After this period, cancellations may not be possible.
  • a 10% restocking fee applies to all cancellations made after 2 hours of purchase.
  • Address Changes: If a shipping address modification is required, customers must contact us within 12 hours of placing the order.


8. Contact Information

For any return, refund, or order-related inquiries, please contact us through one of the following channels:

Info@themakeupcorner.com

facebook: The Make Up Corner

instagram: @theMakeupcorner2025

 

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**PRODUCT LIABILITY DISCLAIMER**

**Retailer Status & Product Sourcing**
The Make Up Corner operates as an online retailer and reseller of beauty and cosmetic products. We are not the manufacturer, creator, or producer of the products sold on our website. All products are sourced from third-party suppliers and manufacturers.

**Limited Liability for Product Defects**
As a retailer, The Make Up Corner is not responsible for:
- Manufacturing defects or product malfunctions
- Adverse reactions due to product formulation
- Quality control issues originating from the manufacturer
- Product performance claims made by original manufacturers

**Customer Responsibility**
Customers are responsible for:
- Reading all product labels and manufacturer instructions
- Conducting patch tests before use, especially for sensitive skin
- Following age recommendations and usage guidelines
- Discontinuing use if adverse reactions occur

**Allergy & Sensitivity Warning**
Beauty products may contain ingredients that could cause allergic reactions. The Make Up Corner strongly recommends patch testing all products before full application. We are not liable for allergic reactions or skin sensitivities.

**Manufacturer Warranty & Claims**
All product warranties, guarantees, and performance claims are provided by the original manufacturer. For product-related issues, customers should contact the manufacturer directly.

**Limitation of Liability**
The Make Up Corner's liability is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages.